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Middle East Council of Shopping Centres

Professionals Seeking Positions
 

Reference No.:

MECPR1062
Name: Mr. Imran Ul Haque
Gender: Male
Nationality: Pakistan
Date of Birth: 02/08/1973
Areas of Interest: Leasing, Management
Education: Bachelors of Arts - Punjab University - Pakistan- 1995
Training/Certifications: • Member of International Council of Shopping Centers
• ICSC School For Professional Development Level 1 & Level 2
• MECSC ABC of Leasing Course
• Emotional Intelligence Course by Nakheel Development
• ECE Leasing Concept Training
• Customer Service Training Course
• Various appreciation letters & certificates from the employers

Skill Sets: • Leasing Management
• Budgeting & Forecasting
• Policies & Procedures
• Training
• Product Development
• Customer Services

COMPUTER SKILLS

Proficient in MS Office, Outlook, Oracle PM System, AutoCAD, Corel Draw 10, Adobe, Acrobat Reader
Work Experience:
(Last 3 Positions)
Leasing Consultant - Apr 2007 – To Date
Nakheel Retail Shopping Malls LLC
Dubai - UAE

• Meet with potential retailers to do the presentation about the project.
• Negotiate with potential retailers to secure the deals & prepare and submit offers.
• Assist in preparing and adherence of annual Budget for Leasing.
• Update the project tracking report and tenancy schedule.
• Liaise with project team & with architect in regards to the Tenant Coordination meetings.
• Manage day to day administrative & operational functions of the Leasing Department.

Leasing Manager - Nov 2000 – Mar 2007
City Centre Doha, Qatar
ECE Projektmanagement G.m.b.H & Co. KG, Hamburg, Germany

• Liaise with the existing tenants on day to day basis; meet & negotiate with potential clients to lease the available units, explicate the tenants & clients about on going & forth coming refurbishment in the mall.
• Prepare and adherence of annual Budget for Leasing and marketing.
• Liaise with the Finance Department to ensure that the payment schedules are being prepared & delivered to the tenants on time.
• Liaise with project team in regards to the Tenant Coordination meetings to ensure that client submit their MEP Plans in order to hand over the premises and execute the unit on schedule.
• Manage day to day administrative & operational functions of the Leasing Department.
• Effectively oversees the implementation of all mall promotions & events.
• Oversee the day-to-day operation of the Customer Service.
• Liaise with FM Dept in day-to-day functions of the Marketing Department.
• Prepare and implement marketing calendar of Events on annually basis.
• Implemented and effectively oversees the Specialty Leasing Program and over achieving by 20% of the budgeted revenue QR - 6.5 million.

Customer Relation Officer- Nov 1996 - Sept 2000
Deira City Centre, Dubai, United Arab
Majid Al Futtaim Group of Companies

• Assist the Customer Service Supervisor in all aspects and functions of the Marketing Department.
• Performed the daily activities at the Customer Service Desk such as POS machines, opening and closing reports, Merchandise sales, Gift vouchers, Stock take and stock transfer.
• Handled various events during DSF and DSS on a yearly basis.
• Liaise with retail staff to provide them with excellent working environment.
• Responsible for scanning out and transfer of Gift Vouchers to Customer Service Center.
• Handling Foreign Delegations and arranging mall tours for them.
• Implemented and supervised Dubai’s first indoor mall walking program known as “City Stroller Club” based on 300 members.






Other Information: I have over thirteen years of Leasing and Marketing experience with prestigious shopping malls through retail leasing, specialty leasing, mall promotions, events, and customer service. In the recent past I have developed the capability as a “Retail and Specialty Leasing”. My strength is in establishing departments and functions by creating the operational framework, policies and procedures and then implementing these through effective change management and team leadership.
 
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