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Reference No.:
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MECPR1072 |
| Name: |
Ms. Rania Maghoub |
| Gender: |
Female |
| Nationality: |
Egypt |
| Date of Birth: |
04/16/1974 |
| Areas of Interest: |
Leasing, Sales, Other |
| Education: |
1998 : Commerce University - Major in Political Science - Alexandria, Egypt
1992 : El Nasr Girls College - Alexandria, Egypt
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| Training/Certifications: |
- Sales Skills, Xerox training center – Egypt
- Time Management, Xerox training center- Egypt
- Product orientation, Mercedes Benz – Germany
- ABC Leasing, Middle East Council For Shopping Centres – UAE
- Merchandizing Mix, Middle East Council For Shopping Centres – UAE
• A member in the Middle East Council of Shopping Centres
• A member in the International Council of Shopping Centres
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| Skill Sets: |
• Resourceful, creative, ethical and well disciplined.
• Strong relationship building, organization, planning, and problem solving skills.
• Able to assimilate and implement corporate management vision, method, and objectives.
• Excellent communication skills within all levels of the organization.
• Able to act independently to determine methods and procedures on new assignments.
• Skilled in planning, operational control, team building, and people management.
• Exercises considerable judgment and initiative in working on complex problems.
• Clear and effective in presentation development and verbal communications.
• Fully proficient in Microsoft Office - Professional operating systems.
• Highly skilled in identification, qualifying, and closing of strategic relationships.
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Work Experience:
(Last 3 Positions) |
Business Development Manager:
Plan, development & implement current / new business as well as sales and marketing activities in order to meet company's goals for retention growth and profitability
Projects achieved:
San Stefino mall
El Rehab malls and open food court
• Working on Madinaty mall ( Merchandizing mix and sales )
• Working on City Walk mall ( Merchandizing mix and sales )
Duties/Responsibilities:
- Leasing Manger (responsible for the leasing of all the mall units in all the company projects) .
- Establishing of new markets and researching the potential of available markets.
- Preparing of market research for new projects. Working with the market research teams in collecting and assessing information needed to measure the feasibility of new projects as well as the direction needed to establish their required profitability and potential.
- Putting procedures for new programs and coordinating between departments to ensure the implementation of all projects under way.
- Ensure the proper execution, monitoring & evaluation of the business plans.
- Resolving customer complains and handling all major relationships with clients and potential customers.
- Supervises, coordinates, directs, and monitors the business development and customer service teams allocated to each project, as well as evaluating and motivating each team to establish their set targets and responsibilities.
- Promote all current activities and accurse responses are provided to the customers with the proper feedback cycle and that all communications have been handled professionally and in a timely manner.
- Recommend as well as implement all new/improved systems for handling the relationship handling, communication and financial management of customer accounts.
- Prepare sales & marketing plans along with their respective departments as well as evaluating the outputs of these plans.
- To recruit, educate, manage, motivate and develop efficient and effective Customer relation team
- Leads and may be required to manage new product development teams.
- To develop and improve tools, processes and systems to increase effectiveness of the Business development team, to facilitate the smooth operation and continuous improvement of the organization.
2003- 2005 :Alexandria National Automotive - Mercedes Authorized Dealer
Role: Business Development Manager
Duties/Responsibilities:
- Ensures that the all yearly Sales targets are achieved.
- Setting the plans and procedures to achieve the Mercedes Benz standards.
- Preparing all marketing plans and budgets, also ensuring that all scheduled activities are delivered within their boundaries.
- Establishing and managing the teams responsible for monitoring the achievements and results of the Sales and Marketing plans.
- Resolving customer complains and handling all major relationships with clients and potential customers as well as all customer satisfaction programs
- Lead the launch and presentation of new products into the market place.
- Planning all the annual training activities for all departments to develop their skills.
- Putting procedures for new programs and coordinating between departments to ensure the implementation of the project
- Ensure that Client database is always updated
- Planning of loyalty programs and establishing them.
2001 to 2003: Down Town Mall, Alexandria, Egypt
Role: Sales & Marketing Manager
Duties/Responsibilities:
- Researches and establishes development of pricing model for new products.
- Directs and reviews the administration of the marketing plan for new products that typically includes at a minimum promotional services, proposals, quotations and pricing, scheduling and shipping.
- Conducts market research and competitive analysis.
- Participates in the company strategic planning process for business growth.
- Directs sales and related activities to achieve growth objectives for new products.
- Creates long term business strategy for growth of new products.
- Prepare the mix of the targeted clients.
- Select targeted clients and contact them.
- Prepare the contracts.
- Resolving customer complains and handling all major relationships with clients and potential customers
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| Other Information: |
Proficient in Microsoft windows, Microsoft office components (i.e. Word, Power Point, Excel, Outlook), and internet usage
Perfect command of spoken and written English
Native Arabic Speaker
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